Covid-19 is clearly breaking new ground and the current situation is unprecedented. The UK Government recently announced new measures to slow down the spread of the virus with the aim of helping the NHS to cope with demand. The situation is incredibly fluid and will undoubtedly continue to change in the coming days, weeks and months.
This is likely to mean that over the coming weeks we have to reduce the number of colleagues in our branches and call centres, which are all based here in the UK, in order to help with the national effort to slow the spread of the virus.
Our focus remains the well-being of our employees and our customers and supporting the wider community. From the experience of other countries,
COVID-19 for most individuals causes mild to moderate illness, but in addition may result in pneumonia or severe acute respiratory infection, so patients could potentially present to primary care settings.
Most patients presenting in primary dental care settings are unlikely to have COVID-19.
- If you have coughs, colds or flu-like symptoms but no relevant (COVID-19) travel or contact history, then management of your dental care will be proceed in line with best practice and routine management of the cross-infection risks to staff/patients.
- A possible case of COVID-19 needs to meet both the clinical symptoms AND have a travel history, including travel to, or transit through (for any length of time), the identified risk countries OR contact with a confirmed case of coronavirus.
- If a patient is presenting with symptoms after 14 days, they do not meet the case definition and can be handled as normal
- Information on how you can protect yourself can be found